General Information

Contact us

For more information, please contact us at
+81-98-998-3221 or Fax +81-98-998-3220
(Monday - Saturday : 8:30 - 17:00 excepting holidays).

How to request for translater or interpreter

If you need a translater or an interpreter, please call or e-mail us in advance.

Languages

English, Chinese

Available type of insurances

RICARE (USA), CIGNA Healthcare Benefit （USA）, Chartis Insurance（GBR）, BUPA Insurance（GBR）, Zurich（CHE）, Allianz（DEU）, Generali Insurance（ITA）, Prudencial Insurance（USA）, MSIG（SGP）, Cascade Insurance(USA）, QBE Insurance（AUS）, Nanshan Life Insurance（TWN）, Meritz（KOR）, HBF General （AUS）, Bank of China Insurance（CHN）, PCA Life（TWN）, Taiwan Life Insurance（TWN）, China Life（CHN）, ACE Insurance（USA）, Aetna Insurance （USA）, BCBS /Axa（USA）, Folksam（SWE）, Mutas （BEL）
*Please request insurance company to issue GOP (Guarantee of Payment) in advance.

Notice of Changes to Accepted Credit Cards and Payment Methods

Please be advised that, effective October 20, 2023, the credit card brands we accept for payment will be limited to the following five:

VISA, MasterCard, JCB, American Express, and Diners Club

We will no longer be able to accept UnionPay cards, J-Debit cards, electronic money, or QR code payments.

Please note that debit cards with a VISA, JCB, or other accepted card brand logo can still be used.

In addition, due to changes in our payment contract, available payment methods will be standardized to lump-sum payment, installment payments (excluding two-installment payments), and revolving payments.

Please be aware that two-installment payments and bonus payments will not be accepted.

We apologize for any inconvenience this may cause and sincerely appreciate your understanding.

                           

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